Professional Services

iROC™ Overview

iROC™ - "Interactive, Rich, Overt, Communications" - teams Totally Hip's technical resources with advertising, development and publishing people in the creation of distinct, inspiring online products.

iROC combines Totally Hip's award winning proprietary software with recent custom enhancements created for project specific Rich Media solutions to create and fulfil client's interactive requirements. By producing and deploying Rich Media experiences that seamlessly integrate images, animation, video, audio and virtual tours all with interactive features - advertisers can create an immersive online customer experience for their clients.

The Rich Media revolution is discarding flat, boring websites and empowering businesses to engage their clients and customers as they deploy Rich Media sites with immersive online content that inspires and illustrates for users. iROC's interactive Rich Media integrates images, video, virtual tours, animation, audio and interactive features to give online interaction life, to excite, to engage and ignite interest.

With iROC, Totally Hip continues to build on its proven technology and record of supplying leading edge interactive technology products and solutions to maximize the efficiency and effectiveness of Rich Media campaigns.

iROC™ Process

Services Q&A

Q: How do we get started on an interactive, rich media project?
A: It starts with your dream to increase stickiness on your web site, improve click-throughs or increase sales of a product. The Totally Hip creative team then turns your dreams into a reality... a "virtual reality".

Q: Where can I see demos of rich media presentations?
A: Our showcase section features many of the exciting interactive attributes, but we can provide specific examples when we understand your needs better.

Q: Can you work with our existing creative?
A: You bet! Totally Hip works with existing creative and marketing teams. If you have your own artwork and pre-created media, we can work with that too. Ask us for details.

Q: What do interactive, rich media campaigns cost?
A: What is it worth to have customers spend more time on your web site, learn more about your products and become totally engaged? Call us for a quote and you will be surprised how reasonable our fees are.

Support Services

Totally Hip provides Professional Services for Business and Technology Professionals. Totally Hip's award winning Team is available to provide Product Support and Project Management services.

Let us help you create sensations you can see and make your multi-media Hip. Increase your productivity and decrease development time by utilizing Totally Hip's Professional Services and accessing Totally Hip's experienced group of external associate developers. Totally Hip offers a variety of services for all types of users, from beginner to advanced. Totally Hip, often-in concert with one of its highly talented external developers provides its clients with: project design, development, optimization, consulting, training, workshops, troubleshooting, etc.

What better place to go for professional services than to the experts that have created the software that makes it all possible? We provide quality support and expert project management with quick turn-around times, and all done efficiently and economically while raising the bar in innovation in digital media.

Totally Hip is motivated by the belief that great businesses are built through great experience. Brand-name business users, educators, designers and multimedia artists like Chris Stocksmith use Totally Hip's multi-media tools and talented team to create and deliver effective, compelling sensory experiences:

A Services Summary PDF also available: services_overview.pdf

Service and Support

Totally Hip now offers service and support packages for both experienced and new users. Support Packages are available to those who have licensed any of Totally Hip's suites of award winning products.

Hip Pac View PDF
Designed for existing users of LiveStage that are upgrading to the latest version of LiveStage Professional and would like to get up to speed on the latest and greatest features of the application. A member of the Totally Hip team is available via phone to provide guidance relative to the new functionality of the product and guide you through project samples.
Hours: 2
Price: $325.00 (includes LiveStage Pro 4.5 upgrade -- $150.00 if purchased without upgrade)

Level I View PDF
Designed for new users who know little about LiveStage Pro and QuickTime. A member of the Totally Hip team is available via phone to provide guidance relative to the basic functionality of the product and specific nuances of working in QuickTime, as well as give advice on project samples, structures and assist in troubleshooting basic issues.
Hours: 5
Price: $250.00

Level II View PDF
Designed for the intermediate to advanced user with a specific project and timeline in mind. Totally Hip's team is available to provide personal guidance in order to decrease project development, implementation time and cost while ensuring the highest quality finished product.
Hours: 25
Price: $1250.00

Level III View PDF
Designed for the intermediate to advanced user with multiple or on-going projects that needs periodic dedicated assistance with project methodology, optimization, refinement and implementation.
Hours: 75
Price: $3750.00

Support is available during business hours Monday through Friday 9:00 am - 5:00 pm Pacific Standard Time.